If this doesn't work, test seeing if your laptop will connect via Ethernet. Type in the password and click the "connect" button. It takes a moment, but then you will be asked to give a password for your WiFi connection. Click on the available network that you want to access and select "connect".Ĩ. Once the computer is fully reloaded, scan for the "WiFi networks".ħ. After doing this, close the open windows and reboot the computer.Ħ. On this screen, remove all wireless connections by "right clicking" on it and select "Remove network" from the drop down menu.ĥ. Now click on "Manage Wireless Networks".Ĥ.
Next go to "Network and Internet" and then "Network and Sharing".ģ. Seems like it is clearly on my end of the problem where something is amiss, but I don't know what is causing this really.Ģ. The end result was that from the company's side, everything looks as it should and they even reset the modem/router remotely just for good measure, but the problem remains. yes I have called the ISP and did my due diligence and all the basic troubleshooting and the like. Just no access to the data being pulsed out by the router at all even though there is a secure and successful connection to the wifi's SSID itself.Ĭlearly the electrical power outage exacerbated some existing difficulty the Windows 10 devices had with utilizing our wifi (desktop and phones have always, before and now, had pretty much 100% access to our 5Mbit service while the laptops would only get half that or even 1.5Mbit connections). Mind you the laptops have always had an inexplicably volatile and slower throughput, Mbit transfer, etc. The Windows 10 devices can detect and successfully connect to the wifi modem/router BUT they each behave as if there is zero Megabit transfer going to them. The ISP company told me they were aware of an internet service outage in the area and when the company gave me confirmation that the problem in the area was fixed, all devices in the home could connect to internet AND browse it except the Windows 10 Laptops (mine and another person's). So long story short, a random power outage in the neighborhood happened for a minute and when power went back on, the internet was down and out (very unsurprising since this isn't the first time this exact thing has happened).
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